Privacy Policy

Who we are

LuxeLink Lead Revival provides managed AI revenue systems to businesses. This policy explains how we handle personal data collected through this website, our AI concierge, our forms and our booking calendars.

Where we build and operate systems on behalf of a client, that client is the data controller for their own contacts and we act as a processor under their instructions.

Information we collect

• Contact details you submit through our forms or booking calendars, such as name, email address, phone number and company.
• The content of messages you send us, including conversations with our AI concierge.
• Technical information such as browser type, device type, approximate location and pages visited.
• Cookie and analytics data, collected only where you have given consent.

How we use your information

• To respond to your enquiry and arrange calls or demonstrations.
• To provide, operate and improve our services and this website.
• To send service communications relating to work you have engaged us for.
• To send marketing communications where you have consented, with an unsubscribe option in every message.
• To meet legal, accounting and regulatory obligations.

Lawful bases

We process personal data on the basis of your consent, the performance of a contract, our legitimate interests in operating and marketing our business proportionately, and compliance with legal obligations.

AI concierge and automated conversations

Our concierge is an AI assistant and is disclosed as such wherever it appears. Conversations may be stored so we can respond properly and improve the service. You can ask to speak to a person at any point and we will pass the conversation to a member of our team.

We do not use automated decision-making that produces legal or similarly significant effects.

Cookies and tracking

Essential cookies are required for the site to function. Analytics and marketing cookies, including any third-party tracking or chat widget scripts, load only after you accept them in the cookie banner. You can withdraw consent at any time by clearing this site's stored data in your browser.

Sharing your information

We share personal data with service providers who help us operate, including our CRM and communications platform, calendar and email providers, and hosting and analytics providers. These providers act under contract and may only use the data to provide their service to us.

We may disclose information where required by law or to establish, exercise or defend legal claims. We do not sell personal data.

International transfers

Some providers process data outside your country. Where that happens we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision.

Retention

We keep enquiry and client data for as long as needed for the purpose it was collected and for any period required by law, after which it is deleted or anonymised.

Your rights

To exercise any of these rights, contact us through the contact page. You also have the right to complain to your local data protection authority.

• Access a copy of the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete data where there is no ongoing lawful reason to keep it.
• Object to or restrict certain processing, including direct marketing.
• Request a portable copy of data you provided to us.
• Withdraw consent at any time, without affecting processing already carried out.

Security

We use appropriate technical and organisational measures, including access controls and encrypted connections, to protect personal data. No system can be guaranteed completely secure, but we take this responsibility seriously.

Changes to this policy

We may update this policy as our services or legal obligations change. The current version is always published on this page.