How it works
A managed installation in five clear phases
You are not buying a tool to configure. LuxeLink designs, builds, launches and maintains the system, and your team keeps doing what it does best.
Free strategy call
A 30-minute conversation about your enquiry flow, database, response times and where deals go quiet. No slides, no pressure.
- Review of current channels and follow-up
- Rough sizing of recoverable revenue
- Honest view on whether we are a fit
Revenue audit and design
We map every entry point, examine your database health and consent position, and design the system around your real process.
- Channel, CRM and calendar audit
- Database segmentation and consent check
- Escalation and human handover rules
Build and approval
The system is built inside your GoHighLevel sub-account. Every message, flow and booking rule is written for your approval before launch.
- Messaging written in your tone of voice
- Test conversations run with your team
- Sign-off before any contact is touched
Controlled launch
We launch in measured waves so your team is never overwhelmed and deliverability stays healthy, monitoring replies closely throughout.
- Staged sending volumes
- Live monitoring of replies and opt-outs
- Immediate tuning where needed
Optimise and report
Ongoing management: message refinement, new sequences, and clear reporting on conversations, bookings and response times.
- Regular performance reviews
- Continuous message and flow tuning
- Reporting your management team can act on
What we need from you
Roughly two hours of your time in the first fortnight
Access to your CRM and channels, a decision-maker to approve messaging, and someone to receive escalated conversations. That is genuinely it.
Typical timeline
- Week 1
- Strategy call, audit, access and system design
- Week 2
- Build, messaging drafts and internal testing
- Week 3
- Approval and controlled launch
- Ongoing
- Monitoring, optimisation and reporting
Timelines vary with database size, channel count and approval speed.
Campaign and automation readiness
Exactly what runs inside your CRM, and what we configure together
The live AI concierge is already answering on this site. Everything else is configured with you during the build, using your own accounts, your approved messaging and your consent rules. We never connect an account or publish a workflow you have not signed off.
- Active
Live AI concierge chat
Chanelle answers on every page of this site and hands over to a person on request.
- Set up at launch
Campaign source tracking
Attributes each enquiry to the campaign, referrer or page that produced it.
- Active
Consent-aware lead capture
Forms record the consent given, the channels permitted and the exclusions agreed.
- Set up at launch
Contact creation and tagging
New enquiries become CRM contacts with source, service interest and language tags.
- Set up at launch
Pipeline stage automation
Opportunities move stage as a conversation qualifies, books or goes quiet.
- Set up at launch
AI qualification rules
Your approved questions, answers, escalation triggers and exclusions.
- Active
Calendar booking
Live availability offered inside the conversation and written back to the CRM.
- Set up at launch
Reminders and no-show recovery
Confirmations, reminders and a polite rebooking path when someone does not attend.
- Set up at launch
Onboarding questionnaire
The information you need from a new client, requested automatically after booking.
- Set up at launch
Notifications and human handoff
The right person alerted with the full conversation attached.
- Set up at launch
Nurture and reactivation workflows
Agreed follow-up cadences for quiet enquiries and dormant contacts.
- Set up at launch
Reporting
Response times, reply rates, bookings and pipeline movement in one view.
- Set up at launch
Review requests and social follow-up
Satisfaction checks and review invitations, with sensitive replies held for review.
Items marked “Set up at launch” need your CRM access, calendar links, form embeds and workflow approvals before they can go live. Nothing is simulated in the meantime.
Next step
See what LuxeLink could recover, automate and improve in your business.
A short, no-obligation strategy call. We review your existing database, channels and follow-up, then show you exactly what a managed AI revenue layer would look like in your environment.
Completely free. Personalised to your business. No obligation.
One managed revenue layer